FAQs

Building long-lasting relationships to support your financial goals and ride the tide of ever-changing circumstances.

*Past performance is not a reliable indicator of future results. The value of your investment may fall as well as rise, you may not get back what you put in.
A pension is a long-term investment. The fund value may fluctuate and can go down. Your eventual income may depend on the size of the fund at retirement, future interest rates and tax legislation.
Tax treatment is dependent upon individual circumstances and may be subject to change in the future.

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Willow Financial Solutions Ltd is an appointed representative of pi financial Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA186419) Financial Conduct Authority. Willow Financial Solutions Ltd is registered in England at Willow Financial Solutions Ltd, 319a Uttoxeter Road, Blythe Bridge, Stoke-on-Trent, Staffordshire, ST11 9QA. Registration No. 9837053 pi financial Ltd is registered in England at Morfe House, Belle Vue Road, Shrewsbury, SY3 7LU. Registration No. 3556277

In the event that you are dissatisfied with a recommendation we have made you may be entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us.
In writing: Write to The Compliance Director, pi financial ltd, Morfe House, Belle Vue Road, Shrewsbury, Shropshire, SY3 7LU; By Telephone: +44 (0) 1743 282222; By Email: compliance@pifinancial.co.uk. For your further protection if you cannot settle your complaint with us, you may be entitled to refer it to the
Financial Ombudsman Service (‘FOS’) at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.*

*Calls from a BT line are charged at your calling plan’s standard network rate. Mobile and other providers’ charges may vary.

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